Project Management Office (PMO)

 

A PMO is a Project Management Office and its the function within an organization that defines the standards for project management. The main purpose of a Project Management Office (PMO) is to make sure that projects and programs are run in a repeatable, standardized way.  Running projects and programs in a standardized way has lots of benefits.  For one, it’s cheaper to have everyone doing things the same way. There are economies of scale that come with introducing standardization but it’s also more efficient.   But how does a PMO actually do that? And what does the PMO team do all day? At a very basic level, the PMO supports the project management teams, and the people make decisions about funding, prioritization and resourcing.

The most mature PMOs provide:

  • Governance. The PMO ensures that decisions are taken by the right people, based on the right information. The governance role can also include audits or peer reviews, developing project and program structures and ensuring accountability at all levels.
  • Transparency. The PMO is responsible for providing information and being the single source of the truth. Information should be relevant and accurate to support effective decision-making, and provided to people in a way they can understand.
  • Reusability. The PMO facilitates the sharing of knowledge. This stops project teams from reinventing the wheel and makes the PMO the central point for lessons learned, templates and best practice.
  • Delivery support. The PMO makes it easy for project teams to do their jobs by reducing bureaucracy, providing training, coaching, mentoring and quality assurance.
  • Traceability. The PMO provides the function for managing documentation, project history and organizational knowledge.

 

In reality, most PMOs will do a blend of activities, and provide a range of services tailored to the needs of the organization.  This 1-day Project Management Office Fundamentals course is designed to give participants a working understanding of how PMOs function, their role within an organization, and the potential benefits of implementing PMO and project management concepts outside the direct project environment. The topics covered on this course include:

 

  • Introduction to PMOs
    • What is a PMO?
    • PMO Roles
    • Types of PMO
  • Implementing Project Management Concepts
    • Project Management Throughout an Organization
    • Maximise Visual and Verbal Communication
    • Benefits of Project Management Concepts
    • Barriers to Implementing Project Management Concepts
    • Methods of Implementing Project Management Concepts
  • Project Planning, Risk Analysis, and Issue Management
    • Risk Analysis in Project Planning
    • The PMO’s Role in Risk Analysis
    • The Risk Register
    • Issues and Issue Management
    • The Issue Log
    • Issue Escalation
  • Administrative and Operational Support for Projects
    • Providing Support for Projects
    • Project Support Officer
    • Project Administrator
    • PMO Project Support
  • Mentoring and Consulting Internal and External Teams
    • Imparting PMO Knowledge
    • Consulting with Internal Teams
    • Mentoring Internal Teams
    • Consulting with External Teams
    • Mentoring External Teams
  • Understanding the Role of a Project Manager and Project Team Member
    • The Project Manager’s Role
    • The Role of Project Team Members
  • Organizing the Structure of Project Management in the Office
    • Types of PMO Structure
    • How a PMO is Organized Within an Organization’s Infrastructure